In the world of support, we spend a lot of time thinking about the tools, processes, and metrics we …
Continue Reading about How to win customers with emotional intelligence →
Main Content
How to Get Started with the New Instagram Messaging API
As you already know, the new Instagram Messaging API will make brand-to-consumer conversations way …
Continue Reading about How to Get Started with the New Instagram Messaging API →
6 Live Chat Tips for Awesome Brand-to-Consumer Conversations
Before we talk about live chat tips, here's a fun fact! In 2013, Poncho, the Weather Cat, was …
Continue Reading about 6 Live Chat Tips for Awesome Brand-to-Consumer Conversations →
Jumper.ai integrates Messenger API for consumer-to-business messaging across Facebook and Instagram.
As an active Facebook Marketing Partner, Jumper.ai works closely with brands and Facebook to deliver …
5 Benefits of Facebook Shops for Direct-to-Consumer Brands
Facebook rolls out Facebook Shops for direct-to-consumer brands - an eCommerce platform - amidst a …
Continue Reading about 5 Benefits of Facebook Shops for Direct-to-Consumer Brands →
5 Ways To Use Facebook Live Commerce For Higher Brand Engagement AND Sales!
Talking of Facebook Live commerce, I am reminded of the below words. “B2B and B2C no longer …
Continue Reading about 5 Ways To Use Facebook Live Commerce For Higher Brand Engagement AND Sales! →
WhatsApp Structured Message Templates – What are they and how can they help your business?
Conversational marketing is proving to be one of the most effective marketing approaches in …