Instant messaging has overtaken emails to become the preferred channel for official communication in …
Continue Reading about Why Conversational Commerce Is The Future Of E-commerce? →
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Instant messaging has overtaken emails to become the preferred channel for official communication in …
Continue Reading about Why Conversational Commerce Is The Future Of E-commerce? →
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In 2020, the extensive adoption of remote teams has forced many organizations to seek out methods of …
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The ongoing COVID-19 pandemic has changed things drastically for the world we live in. There are …
Continue Reading about Beat the pandemic with awesome customer experiences →
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In the world of support, we spend a lot of time thinking about the tools, processes, and metrics we …
Continue Reading about How to win customers with emotional intelligence →
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As you already know, the new Instagram Messaging API will make brand-to-consumer conversations way …
Continue Reading about How to Get Started with the New Instagram Messaging API →
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Before we talk about live chat tips, here's a fun fact! In 2013, Poncho, the Weather Cat, was …
Continue Reading about 6 Live Chat Tips for Awesome Brand-to-Consumer Conversations →
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As an active Facebook Marketing Partner, Jumper.ai works closely with brands and Facebook to deliver …