There are literally thousands of apps on the Shopify app store alone. Knowing which is the right …
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How to Effectively Support Your Ecommerce Customers
No matter their industry or niche, all companies have one thing in common: The majority of their …
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5 Tactics to Outrank Your Rivals in a Competitive Market
3.46 trillion dollars. That’s the size of the ecommerce market in 2019. A 17.9% increase from …
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How to make your ecommerce support team more effective, productive, and profitable
US businesses lose an estimated $62 billion annually over poor customer service. If your …
Facebook advertising for conversational commerce
This guide is a complete, regularly updated, and highly detailed guide to leveraging conversational …
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Ecommerce Live Chat 101: How to Grow Your Sales With Conversations
Depending on the industry you’re in, your online store converts around 1 to 3% of your website …
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Balancing live chat with one directional marketing
Intro C. O. N. N. E. C. T. I. O. N. S. Let’s chat... live Live Chat: People V Bots Good for …
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