In the world of support, we spend a lot of time thinking about the tools, processes, and metrics we …
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How to Get Started with the New Instagram Messaging API
As you already know, the new Instagram Messaging API will make brand-to-consumer conversations way …
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6 Live Chat Tips for Awesome Brand-to-Consumer Conversations
Before we talk about live chat tips, here's a fun fact! In 2013, Poncho, the Weather Cat, was …
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Jumper.ai integrates Messenger API for consumer-to-business messaging across Facebook and Instagram.
Jumper.ai works closely with brands and Facebook to deliver unique conversational commerce …
5 Benefits of Facebook Shops for Direct-to-Consumer Brands
Facebook rolls out Facebook Shops for direct-to-consumer brands - an eCommerce platform - amidst a …
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5 Ways To Use Facebook Live Commerce For Higher Brand Engagement AND Sales!
Talking of Facebook Live commerce, I am reminded of the below words. “B2B and B2C no longer …
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WhatsApp Structured Message Templates – What are they and how can they help your business?
Conversational marketing is proving to be one of the most effective marketing approaches in …