Hello curious reader! We are going to take you backstage, where you'll possibly unravel some …
If data is the new oil, then first-party data would be jet fuel!
Remember meeting someone for the first time? Asking their name, what do they do, what do they like, …
Continue Reading about If data is the new oil, then first-party data would be jet fuel! →
Brands it’s time to slide into Instagram DMs!
While many brands don't see it that way, social media is not for one-way communication but for a …
Continue Reading about Brands it’s time to slide into Instagram DMs! →
How to Get Started with the New Instagram Messaging API
As you already know, the new Instagram Messaging API will make brand-to-consumer conversations way …
Continue Reading about How to Get Started with the New Instagram Messaging API →
6 Live Chat Tips for Awesome Brand-to-Consumer Conversations
Before we talk about live chat tips, here's a fun fact! In 2013, Poncho, the Weather Cat, was …
Continue Reading about 6 Live Chat Tips for Awesome Brand-to-Consumer Conversations →
Balancing live chat with one directional marketing
Intro C. O. N. N. E. C. T. I. O. N. S. Let’s chat... live Live Chat: People V Bots Good for …
Continue Reading about Balancing live chat with one directional marketing →
How Ecommerce Stores Should Be Leveraging Conversational Commerce
Taking your online store to the next level isn’t just about attracting new people. It’s about …
Continue Reading about How Ecommerce Stores Should Be Leveraging Conversational Commerce →