Confessions of a 'shopophobic.' Shopping has always fatigued me. Don't get me wrong – I love the …
Leaked Chats of Marketers!
Hello curious reader! We are going to take you backstage, where you'll possibly unravel some …
If data is the new oil, then first-party data would be jet fuel!
Remember meeting someone for the first time? Asking their name, what do they do, what do they like, …
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Brands it’s time to slide into Instagram DMs!
While many brands don't see it that way, social media is not for one-way communication but for a …
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How to Get Started with the New Instagram Messaging API
As you already know, the new Instagram Messaging API will make brand-to-consumer conversations way …
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6 Live Chat Tips for Awesome Brand-to-Consumer Conversations
Before we talk about live chat tips, here's a fun fact! In 2013, Poncho, the Weather Cat, was …
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Balancing live chat with one directional marketing
Intro C. O. N. N. E. C. T. I. O. N. S. Let’s chat... live Live Chat: People V Bots Good for …
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